Privacy Policy

Introduction

At Radion Dash Flare Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

Personal Information

• Name, address, phone number, and email address
• Payment information and billing details
• Identification documents (passport, driver's license)
• Travel preferences and special requests
• Emergency contact information

Automatically Collected Information

• IP address and device information
• Browser type and version
• Website usage data and cookies
• Location information (with consent)

How We Use Your Information

We use your personal information for the following purposes:

• Processing reservations and managing your stay
• Providing hotel services and amenities
• Processing payments and managing billing
• Communicating with you about your reservation
• Improving our services and guest experience
• Marketing communications (with consent)
• Compliance with legal obligations

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist with hotel operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• Emergency Situations: To protect health, safety, or security
• With Consent: When you have given explicit permission

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Staff training on privacy and security practices
• Secure payment processing systems

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Guest records: 7 years from last stay
• Payment information: As required by financial regulations
• Marketing preferences: Until you opt-out or request deletion
• Website cookies: As specified in our Cookie Policy

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain processing activities
• Restriction: Limit how we use your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand website usage patterns
• Marketing Cookies: For personalized advertising (with consent)
• Preference Cookies: To remember your settings and preferences

You can manage your cookie preferences through your browser settings or our cookie consent tool.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete such information promptly.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and include appropriate safeguards.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: